Answers, before you need them.

Right here in the United States! We team up with local suppliers to make our freeze-dried dog food, so every bag starts with quality ingredients.

WSAVA is an international veterinary organization that offers helpful guidance for pet owners comparing foods, but it doesn't create or enforce regulations. We follow AAFCO standards, the U.S. nutritional guidelines that pet food makers are required to meet.

Nope. Every protein in our recipes is a high-quality whole meat or fish, chosen for great nutrition and easy digestion.

You should always have water nearby, especially for emergency situations (can't forget man's best friend!), but the food does not require water to rehydrate before consumption. It can be consumed dry.

Each recipe is built to meet the AAFCO nutrient profile for its intended life stage, which means it's complete and balanced. Our experienced nutritionists work alongside veterinarians to help support your dog's overall health.

Quality is a promise, not a checkbox. From raw ingredients to your pup's bowl, every step is held to a high standard. Our freeze-dried recipes also go through a safety process that eliminates harmful bacteria while locking in the nutrients and flavor your dog loves.

Our bags currently carry a 2-year "Best By" date. We're also running an accelerated shelf life study so we can extend it to 10+ years. Our two founding partners spent more than 15 years combined in the emergency food industry, so we know just how long well-packaged freeze-dried food can last. We recommend rotating it into your dog's diet every now and again to keep it fresh and keep them used to eating it.

As close to home as we can. Many of our ingredients come from local farms, which keeps quality high and our connections strong.

Nope! Our recipes are completely free of all three. We formulate carefully to avoid these common allergens while still delivering a balanced, nutritious meal.

Coconut meal is a quality carbohydrate that also brings along natural coconut oil, a source of omega-3 and omega-6 fatty acids. It means we need less starch in the recipe, and it supports healthy digestion, skin, and a shiny coat.

All of our dog foods contain about 0.4% sodium on a dry matter basis, a little above the AAFCO minimum of 0.3%. That helps support normal nerve and muscle function and keeps electrolytes in balance.

Take it slow. Transition over about 7 days to keep tummies happy, starting with mostly the old food and gradually increasing the Proclaim portion each day. Switching between recipes within the same Proclaim line? No transition needed, since they share a base formula.

Start with the feeding guide on the bag. Every dog is different, so your pup's ideal portion depends on age, weight, activity level, and metabolism. Adjust up or down to keep them in a healthy body condition, and check with your vet if you're unsure.

Our bags currently carry a 2-year “Best By” date. We're also running an accelerated shelf life study so we can extend it to 10+ years. Our two founding partners spent more than 15 years combined in the emergency food industry, so we know just how long well-packaged freeze-dried food can last.

Keep it in a cool, dry place, and reseal the bag or move it to an airtight container after opening. We package our food in smaller bags so you can enjoy it while it's fresh. Plan to use it within 7 to 10 days of opening.

If your dog has a medical condition or specific allergies, we recommend checking with your veterinarian before making the switch.

Email us, chat with us, or manage it yourself in a few clicks:
1. Log in to your account at proclaimpetfood.com.
2. Go to your account dashboard and select Unsubscribe.
3. Choose the subscription you'd like to change.
4. To cancel, select Cancel Subscription and follow the prompts.
5. Ready to come back? Open the Inactive tab and select Reactivate.

We'd love to hear from you! Email us at hello@proclaimpetfood.com or call customer service.

Tell us! Your ideas help shape what we make next. Send suggestions to hello@proclaimpetfood.com, and we'll keep them in mind as we grow.

You can find all the details on our return policy page.